Logan & Ganster (2007), Journal of Management Studies

The Effects of Empowerment on Attitudes and Performance: The Role of Social Support and Empowerment Beliefs

At a large trucking company, a randomized empowerment program raised unit managers' sense of control only where they felt their own bosses backed them, and it also lifted their units' measured performance.

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What the research saysShould change be top-down or bottom-up?What the research saysDo middle managers affect performance?

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