Lüscher & Lewis (2008), Academy of Management Journal

Organizational Change and Managerial Sensemaking: Working Through Paradox

At Lego, middle managers charged with carrying out a major restructuring struggled for meaning; reflecting jointly with researchers brought their dilemmas into view as paradoxes, and the authors set out a process for working through them.

Parts of the Loop it informs

Make sense togetherSupports The middle's own weatherSupports

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Questions this study helps answer

What the research saysWhat do middle managers actually do during change?What the research saysHow does change affect middle managers themselves?

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