Thomas et al. (2011), Organization Science

Managing Organizational Change: Negotiating Meaning and Power-Resistance Relations

In a telecom company's culture-change workshop, senior and middle managers negotiated meaning in two very different patterns, set by how they talked to each other, which the authors relate to generative dialogue and to power and resistance.

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Questions this study helps answer

What the research saysHow can leaders tell a change is stuck before the numbers show it?

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