Tippmann et al. (2013), Organization Studies

The Two Faces of Knowledge Search: New Solutions and Capability Development

When middle managers hunted for knowledge to solve unusual problems, they produced new fixes and sometimes modified or created routines; the authors argue firms that organize for knowledge to circulate are better able to build capabilities this way.

Parts of the Loop it informs

Not tied to one part of the Loop. It describes the middle more broadly.

Read the original paper

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Questions this study helps answer

What the research saysHow do middle managers drive innovation?

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