Part 4 of the Unfrozen Loop

Review, then hold still

Short, regular reviews, then a deliberate pause so the change can set before the next one lands.

How a change gets reviewed and then held steady is where it sticks or slips. It is also the part research has almost nothing to say about: only a handful of studies, none rated high strength.

5studies inform this part

5 support · 0 mixed · 0 challenge · 0 rated high strength

Questions about this part

Supports 5 studies

Peters et al. (2019) · survey · MediumInteractive profit-planning systems and market turbulence: A dynamic capabilities perspectiveAcross 331 Australian firms, budgeting, forecasting and reporting routines in which top and middle managers interact were tied to stronger business-unit performance, and the link was stronger where markets were more turbulent.Nielsen & Riiskjær (2013) · mixed · MediumFrom Patient Surveys to Organizational Change: Rational Change Processes and Institutional ForcesAcross 100 Danish hospital wards, patient surveys tended to change practice when key professionals trusted the survey's quality, the ward scored worse than others, and the fix was obvious.Starke et al. (2011) · qualitative interviews · MediumExploring archetypal change: the importance of leadership and its substitutesAt a small manufacturer, most of a transformation happened after its champion CEO left and an unsupportive former CEO returned, with supervisors, staff and new systems filling the leadership gap.Noda & Bower (1996) · qualitative case · MediumStrategy making as iterated processes of resource allocationFirms facing similar new-business opportunities ended up with different commitments: early results raised or lowered middle managers' enthusiasm and top managers' confidence in them, and repeated funding rounds escalated or wound down the bet.Binci et al. (2016) · qualitative case · LowDo vertical and shared leadership need each other in change management?At an Italian power utility's change program, top-down direction and a middle-manager change team's shared leadership worked together in every phase, with the balance between them shifting as the project's needs changed.